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SERVICE OFFERINGS
 


A Partner, Not a Competitor

Maximize the return on your student loan portfolio with Conduent, the only national, independent servicer that fosters an open market approach to student loan management. Whether you prefer to hold, securitize, or sell your student loan assets, partnering with Conduent allows you to manage your portfolio, control your asset destiny, and maximize your return, all according to your own strategy.

Conduent is:

  • An independent, third-party originator and servicer of student loans
  • Your partner

Conduent is not:

  • A lender or secondary market
  • Your competitor

Long-term Partnerships
Since 1967, lenders, secondary markets, and postsecondary institutions have chosen Conduent as their business partner for higher education services. Our ability to form partnerships with clients rather than compete with them is a primary reason for our -- and their -- success.

Technology at Your Service
Conduent offers fully integrated, self-service web access to lenders and financial aid administrators as well as to student and parent borrowers at all stages of the loan process, from origination through repayment. This allows lenders to instantly review the most current information available:

  • Missing or inaccurate account data updates
  • Online borrower loan payments
  • Pre-qualified, real-time deferment requests
  • Online forbearances using e-Signature
  • Scheduled and actual loan disbursements
  • Revised address and phone number information

With the cutting-edge systems and services of Conduent, administrators and borrowers can make real-time updates, including transaction postings, to FFELP application information.

Experienced Customer Service
For more than 30 years, we have provided student loan management services and high-quality customer service and support to lenders and secondary markets. Our service-oriented, professional student loan experts are committed to helping students meet their financial aid goals and understand their obligations as student loan borrowers.

Financial institutions interested in learning more about our products and services can contact us at 877.414.2676.