SSL Certificate


Home
 


User Name
Password
 
 

Why log in?
 
  Change your address.
  And MORE...
Welcome to our new Borrower Services website

Previously ACS:

Manage Your Student Loan Account

Register for a User Name and Password. The process is fast and easy and gives you 24/7 access to:

We are currently experiencing an issue with the password reset and verification code request processes for access to our website. We apologize if you are unable to login to your account information due to this issue. We are working diligently to rectify the situation and appreciate your understanding. If you would like to make a phone payment, please contact us at 800-826-4470 .

IMPORTANT 1098E INFORMATION

For Federal Family Education Loans or private student loans previously serviced by Conduent and transferred to another servicer during 2018, please contact your new servicer for assistance. In late November 2018, Conduent mailed your 2018 IRS Form 1098E for these loans to the address on file at the time your loan transferred. To obtain a copy of your 1098E, please contact your new servicer. Follow the instruction below if you are not sure who services your loan.

For Federal Family Education Loans or private student loans paid off any time during 2018, please contact your lender for assistance. Conduent mailed your 2018 IRS Form 1098E to the address on file at the time your loan paid off. To obtain a copy of your 1098E, please contact your lender. Follow the instruction below if you are not sure which lender to contact.

If your Campus Based Loan (Perkins, NSL/HPSL/PCL, Institutional) was serviced by our Campus Based division and your School transferred servicing of the loan to another servicer (ECSI/UAS/UNISA), you will need to contact your new servicer for your 2018 1098E, which should be generated by the end of January to the address that they have on file for you.

If your School Liquidated their Campus Based Perkins Loan program, your 1098E information should be generated by the Department of Education which now owns your Perkins Loan.

To identify the servicer or lender for your Federal Family Education Loan or private student loan:

Go to www.nslds.ed.gov and select “Financial Aid Review.” This will provide a listing of your loans. Select the loan number to obtain servicer, lender, and contact information.

For years prior to 2018, go to https://www.irs.gov/individuals/get-transcript.