SSL Certificate


Home | FAQ
Login  
1098-E FAQs
 

1098-E Frequently Asked Questions

 


    Electronic Delivery FAQs

    Q: I am enrolled in electronic 1098-E delivery. When will I receive my 1098-E?
    A: You'll receive an e-mail in early to mid January and can log in to your account to view and/or print your 1098-E. Please log in to Manage Account → Update Profile to update or verify your e-mail.
    [ Back to top ]

    Q: How do I sign up for electronic 1098-E delivery?
    A: Log in to your account and select Manage Account → Manage your Email Notification Options.
    [ Back to top ]

    Q: Do I need any special software to view/print my 1098-E?
    A: You will need Adobe Acrobat Reader to view and/or print your tax form. Click here to obtain the free Reader.
    [ Back to top ]

    Q: How long are 1098-E forms available on the web site?
    A: The current year 1098-E tax forms are available until December 31st of the year following the reporting year. For example, 2010 1098-E tax forms will be available until December 31, 2011.
    [ Back to top ]

    Q: Is electronic 1098-E delivery available for campus based student loans such as Federal Perkins?
    A: Yes. You will receive an e-mail when the 1098-E form is available to view and/or print from the web site if we have a valid e-mail address associated with your loan record. Please log in to Manage Account → Update Profile to update or verify your e-mail. If we do not have an e-mail address or the e-mail is not valid, a paper copy of the 1098-E form will be mailed to your current address.
    [ Back to top ]

    Q: I am not enrolled in electronic 1098-E delivery. When will I receive my 1098-E?
    A: If the amount reported on the 1098-E is $600 or more, we will mail 1098-E tax forms for federal and private loans no later than the last day of January.
    [ Back to top ]


    General FAQs

    Q: What is the Federal identification number for Conduent Education Services?
    A: 952501112
    [ Back to top ]

    Q: Will I receive a 1098-E in the mail?
    A: Conduent will mail a 1098-E to you if the interest paid for the tax year is $600 or more, if you are not enrolled in electronic delivery.
    [ Back to top ]

    Q: Will I receive a 1098-E if I am paying on a Federal Perkins or another type of loan?
    A: Conduent provides a 1098-E for interest paid on all eligible campus based student loans. This form is generally available in mid to late January.
    [ Back to top ]

    Q: Will I receive a 1098-E by mail if the amount reported is less than $600?
    A: No. 1098-E forms are mailed when the amount reported is $600 or more. You will be able to access your information using our automated phone system or you may sign up for electronic 1098-E delivery to view/print your 1098-E form.
    [ Back to top ]

    Q: How can I receive my 1098-E information?
    A: We will add this option to the automated phone system and web site when the 1098-E information is ready to view and/or print on or before January 31st of each year. To view/print a form online, log in to your account and sign up for electronic 1098-E delivery.
    [ Back to top ]

    Q: What other options do I have to obtain my 1098-E tax information?
    A: You may use our automated phone system to hear your information. Or, if you sign up for electronic delivery, you'll be able to view and print your current year tax form.
    [ Back to top ]

    Q: Can I view a 1098-E for a previous year?
    A: If you are enrolled in electronic delivery, you will able to view the amounts reported on a previous year's 1098-E, if the data is available, by clicking here.
    [ Back to top ]